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Mon - Fri: 8:00 AM - 5:00 PM1739 Lindquist Drive, Falconer, NY 14733

FALCONER AUTO REPAIR

5 STAR RATING BY 356 reviews
5

I haul milk out of Pennsylvania/New York and while backing into my last stop (with a full load,) I blew a pressure line from my power steering pump.. LUCKILY I WAS CLOSE TO I-86 Truck and Auto Repair! The guys down there went above and beyond to accommodate me and get me moving down the road. Although they had a full line up of work to do, and were 2 mechanics short that day, they got me out of there within an hour! Rick at the front desk was very professional, courteous, and knowledgeable. Justin and Mike are Top Shelf when it comes to the repair industry, the way they worked together as a team and got me back on the road so quickly was really amazing to see.. Too many people are just getting through each day but these guys seem like they love what they do and it shows in their work! They did a great job and I 100% would stop there again if i had any issues or needed to schedule maintenance.

5

Appreciate your time to leave us a rating Johnny!

- I-86 Truck Repair & Auto Service
5

Excellent place of business!

5

Thanks for your 5-star rating Lucas!

- I-86 Truck Repair & Auto Service
2

I went to I-86 for an inspection and was not satisfied with the results at all. They tried to tell me SEVERAL things were wrong with my vehicle, granted i stay on top of all my maintenance. Out of the 5 items they said needed to be fixed only 2 were the accurate. I left there and the next day went to a different local shop and got a clean NYS inspection. I do not recommend this shop.

My apologies for the delay... I wanted to let you know I'm almost finished with my research. I've pulled the Work Order and Vehicle checkup you received with photos and tech notes. Reviewing them now. Thanks for your patience! Hi Colton, and thanks for letting us know about your concerns. Customer feedback is important to us. We are going to check into this and reply within 48 hours.

- I-86 Truck Repair & Auto Service
5

Thank you Nate, Rick, Tina and Jay for going above and beyond to get my car fixed, inspected, up and running to have it pass inspection.

You're very welcome Aaron... We're just glad to help folks like you! Will pass this along to our team!

- I-86 Truck Repair & Auto Service
5

So happy we found this place. These folks DO NOT drag their feet , prompt service , fair pricing, and courteous. Like a step back in time when customer service wasn't dead. Hard working Americans way to go !!!

Thank you so much! We appreciate your kind words and time to write a review. It means the world to us.

- I-86 Truck Repair & Auto Service
5

I truly appreciate the 72-point check that they give to each vehicle that comes in. My 21-year old daughter exclusively drives one of my cars, and she is not the greatest at letting me know that things are not quite right... I-86 sent me a text of the report with photos of each item that needed either immediate attention or keep-an-eye-out attention. I had no idea that so many items needed attention! Thankfully they will fix the car right away so that I know she is safe on the road. Their office staff is very friendly and attentive. You truly feel like they've known you for years... You have a new permanent customer, I-86! Thanks!!!

5

Thank you Brady for your review!! We are so glad you were pleased with your I-86 Experience!

- I-86 Truck Repair & Auto Service
5

Thank you to the staff for the kind and friendly service in helping me keep my car in shape. Be it oil changes, tires and routine service. It’s worth the trip, time & money to keep my car going. 😊