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FALCONER AUTO REPAIR

5 STAR RATING BY 234 reviews
5

Absolutely Awsome Service and Complete Explanation of Every sevice performed and Accurate Estimation of work performed

Thanks for your review Roger. Our goal is No Surprises (the bad kind of course!)

- I-86 Truck Repair & Auto Service
5

Great Service!

5

As always, I-86 completed my oil change in a timely manner. Their staff is friendly and the fresh coffee and small snacks made my visit complete.

5

Overall very happy with their service. We had a truck blow a radiator hose at the nearby Cummins engine plant. They were very busy but still managed to get to our truck within about 2 hours & got our driver on his way. No complaints and will certainly use them again if needed.

Thanks Ron for taking time to leave a review! If wheels aren't rolling you're losing money so we do our best. If we can't get to you in a reasonable amount of time, we will tell you up front instead of leaving you hanging. Ronda Whitford, Owner

- I-86 Truck Repair & Auto Service
5

Always good, dependable, honest service.

Appreciate your feedback and kind words Diana! Ronda Whitford, Owner

- I-86 Truck Repair & Auto Service
4

Little pricey but other than that they did great job. Thank you guys.

You're welcome! And thanks for your praise for our team on the tire inspection/repair. We try very hard to get breakdown customers on their way as quickly as possible.

- I-86 Truck Repair & Auto Service
2

Not to impressed with the service and prices..Took are motorhome to get aligned and they told us they couldn't aligned it because it needed ball joints..Wanted to charge us $900 for parts and labor.. We purchased the parts for less than $40 and put them on ourselves.. Took it back to get it aligned for the 2nd time and was told it needed bushings.. They could of told us the first time it was there... wanted another $500 for that.. The parts are $33 .. We will def find another place to have our motorhome service....

Initial reply - I'm sorry we did not meet your expectations on the alignment visits with your motor home. We take all customer feedback seriously and welcome it. I will be researching your statements personally and respond to you soon. Ronda Whitford, Owner. Follow-up Reply - Thanks for your patience!... (1) To address why you weren't told about the camber adjustment bushings on the first visit: With worn/loose ball joints, it would not have been possible to know if a camber adjustment was even going to be needed until after the new ball joints were installed. You chose to replace the ball joints yourself which is fine, so when you came back and our tech proceeded with the new alignment process, it was noted that a camber adjustment was required and would need a different camber adjustment bushing to do so. At that time you authorized the toe adjustment only. (2) Estimates/pricing: We use industry-wide labor guides. The repair sources I checked (not parts stores) charged the same for parts as what we were charging. While we are not the cheapest shop in the area, we do provide friendly, professional service, quality OE parts, and a Nationwide Warranty on parts AND labor among other things. I wish you success in finding an RV repair shop that matches what you are looking for. Please feel free to contact me if you have further questions. Ronda Whitford, Owner

- I-86 Truck Repair & Auto Service
5

Good service and done in good time.

Thanks for your 5-star review Larry! We are proud to serve you. Ronda Whitford, Owner

- I-86 Truck Repair & Auto Service
4

Very thorough

Thanks Kadence! I'm glad you noticed how hard our team works to do their best for you. We appreciate your choosing I-86 Auto Repair for your BMW service needs.

- I-86 Truck Repair & Auto Service
5

The people were very professional and took time out of there busy schedule to make my grandbaby feel at home in the waiting room and my 2017 chevy pick up goes down the road strait again thank u

We appreciate your taking time to leave some feedback for us Richard! Glad you had a positive I-86 Experience and you are happy with the outcome. Ronda Whitford, Owner

- I-86 Truck Repair & Auto Service