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FALCONER AUTO REPAIR

5 STAR RATING BY 168 reviews
5

I've been going to I-86 for over 3 years and have ALWAYS been treated fairly and with excellent service. Friendly, knowledgeable people, that truly want you to have a good experience! Nate and Rhonda should be proud of their staff!!

Thanks for your review Don! And yes, we believe in our team and the I-86 Customer Experience.

- I-86 Truck Repair & Auto Service
3.5

Although motorhomes are not the most common vehicles they work on, we were hoping they would give ours a little extra attention after they changed our tailpipe and we burned up our $240 stone shield because the exhaust was directed straight into it. They also rotated our tires and we were unable to check or add air because we could not access the stems because of their position...but, alas, we returned for a third time because they are very very nice and because they are close to home... and we want it to work! This time our coach was there for them to fix/ reclock the wheels so that we could reach the stems, check the dash AC, and check the rear levelers... We thought one day's work (and our batteries will maintain the refrigerator for 36 hours). It was there for several days (over a weekend) and when we went to pick it up (so that we could take it to the manufacturer in AL for the levelers and AC work) it was parked in the sun (92 degrees inside) and not plugged in... we lost about $100 worth of food in the freezer and we are still working on the odor! We had ask them to be sure it was plugged in:( So, although I like them very much, I can't recommend them for motorhome service other than oil changes and inspections. We are traveling to Alabama (and diesel is expensive at 9 mpg) for the leveler and AC repair because it will cost less than for them to do it.

As always, we appreciate and welcome customer feedback. Thanks for taking time to speak with us on the phone about your experience. It's my understanding that the repairs we did not perform for the leveler and AC were under factory warranty so that is why you are taking it to the dealer for repair at lesser cost. Safe travels to you both!

- I-86 Truck Repair & Auto Service
4

Always friendly staff. Everything is explained in detail.

5

My total time for an inspection was 1 hour. The staff is friendly and professional which makes for a pleasant experience. Keep doing what you do!

5

Very happy with the quality of work and customer service.

5

Had front tires mounted with an alignment. So far so good.

5

Absolutely thrilled with the service, and staff! Thank you so much for your help and speedy workmanship!

Thank you Jessie! Our team will be very pleased with your kind words.

- I-86 Truck Repair & Auto Service
5

Found out the garage that inspected my vehicle, and passed it, did so with faulty breaks. I-86 took care of the problem for me and made sure everything was good to go before they released the vehicle back to me. Also, I should note, the lobby / customer waiting area has been remodeled and was clean and attractive. Thank you Nate, Rhonda, Roger, and the team at I-86

We really appreciate the time you took to leave us this wonderful review David!! It was our pleasure to serve you!

- I-86 Truck Repair & Auto Service
5

Quick service! Everyone was friendly and they have a very nice rewards program. I would definitely go there again and would highly recommend them to friends and family.

Thanks Dave!! Our new enhanced Customer Care Program has been very well received, especially the free roadside assistance and loyalty rewards. Thanks for being part of our day!

- I-86 Truck Repair & Auto Service
5

Great service, Great follow through, and a pleasure to do business with.

Jim and Pat, we really appreciate your friendship and kind words!!

- I-86 Truck Repair & Auto Service