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FALCONER AUTO REPAIR

5 STAR RATING BY 168 reviews
4.5

Always friendly and courteous service!

5

As always the service was excellent. Done in an hour with courteous service manager and work staff. Definitely worth trying if you’re not happy with shop you have now.

5

I had a great experience within a good amount of time & the service was excellent!

5

Took car down to get new all season tires on. Waited while tires were put on. Was given an estimate and they were very close to it. While waiting I was made comfortable and felt at ease. I have & will continue to recommend I-86 to others. Thank you for helping me keep my car running smoothly.

Thanks Sue! We appreciate the time you took to leave us some feedback.

- I-86 Truck Repair & Auto Service
4

Always the friendliest staff. The whole team is there for you! Never have had a issue that they didn't take care of.

It was great seeing you Kim and catching up. Glad you were pleased with your visit!

- I-86 Truck Repair & Auto Service
5

Nice job on the repair, great communication throughout the process (which was lengthy since my truck is a 1975, and no new parts were available!). They even painted the parts before installing, nice!

Once in a while we see classic and antique vehicles, and we always get a kick out of it. I'm glad the team exceeded your expectations! Thanks for your kind review.

- I-86 Truck Repair & Auto Service
5

Thank you to the wonderful team at I-86. I can't say enough to tell you how grateful and impressed I am by the terrific service you all provided for my PleasureWay/Sprinter van camper. I was in the area from Florida and had the "check engine" light come on. I was able to get only diagnostics done locally because most local garages did not have a building high enough to raise the van on a lift. When a gentleman at a Dewittville church mentioned that his neighbor was very pleased with the service on his Sprinter at I-86, I could hardly wait until Monday to call and make an appointment. The problem turned out to be quite complex and the cause was very difficult to locate, but the very dedicated technician refused to give up and eventually located three damaged wires in a very remote location. The damage evidently went undetected by a mediocre Chrysler service center in Florida after the vehicle had been devoured by squirrels in June of 2017 and was in that shop for 11 weeks. The Service Advisers (Roger and Patty) at I-86 maintained at least daily contact with me to keep me informed about the status of the vehicle. I have not experienced such excellent, personal and friendly customer service in a long, long time. Thanks to all the folks there who work together to make I-86 very special.

4

I appreciate the timely manner in which you worked on my car. First time when I didn't have an appointment and second time to get things right. Most important you were honest to correct the second time as a loose bolt not something new costing more money. Thank you.

Thanks for the kind review Lana! You did the right thing by letting us know there was a concern... just a bolt that had loosened up. We know people often have negative perceptions of auto repair shops based on past bad experiences, but integrity and the customer experience are #1 here at I-86 Truck & Auto Repair!!

- I-86 Truck Repair & Auto Service
5

You guys take such good care of us. Thank you and see you soon.

As always, our pleasure to serve you!

- I-86 Truck Repair & Auto Service
5

Just the work I needed very good job . I will be back

So glad your I-86 Experience was just what you were looking for! Thanks for the review.

- I-86 Truck Repair & Auto Service