FALCONER AUTO REPAIR

Another great visit with I86 Truck and Auto Repair! Thank you for your attention to detail and keeping me safe in my car.

I might be getting "special treatment" but who's to say every/most customers don't also feel that way!? We all want mechanics that have integrity, do an excellent job, and communicate clearly. I have found this to absolutely be the case!!! At I86 you get friendlier (and better) service than a dealership, without the mistrust and extreme costs. Jerrod and Jason are top notch!!!! I do a lot of my own work so it's great to have a garage like this that can do the jobs I can't or don't have the time to do. They also worked with me on allowing me to shop around for parts and install the part(s) that I was able to find at deep discount. To give this review some credibility, I will add some constructive criticism (but please note the 5 stars I gave). Some of their prices seem high. In general this is because they will go the "extra mile" and use specialized additives from BG. If you just want something "run of the mill", you may want to shop around or you can ask them what is included in the service and why there is an added benefit. You may want what they are offering or you may want to go elsewhere. Since this business is awesome at customer service and communication, I would ask first before blindly agreeing to have a service package (transmission service, coolant flush; etc) performed. Lastly I wanted to elaborate on a few simple things they did for me. I appreciate how thorough they were on my alignment. It took longer but the job was done right, something I have not experienced at other places. In addition, Monroe Muffler was unable to fix my TPMS sensor problem and it was routine for I86. Sometimes it's not worth it to go to "cheaper" chains.

Fantastic service, professional, honest, ethical personal. First time customer, was visiting Jamestown,NY and had asked around for an honest repair shop.it was the right question to ask! I am definitely a life-long customer of I-86 Auto Repair!

I wish to thank I-86 Truck & Car Repair for another terrific job. And for getting it done in a timely fashion. Tho a few more things needed to be repaired, it was nice to have the tech let me know what was going on & why. The 21 point inspection has alerted me that I have a small leak in a hose for themostat & to keep an eye on it & bring it back at my discrestion. Knowing that helps me to try & budget repairs. The office staff was friendly & considerate while I waited. I would recommend I-86 to anyone that wants their vehicle fixed right the 1st time arround 😄

I drive a Freightliner tractor trailer. they are very helpful and very knowledgeable, Prices fair (though to be honest, I always hate to pay for repairs.) I highly recommend them to anyone.

Great maintenance facility. You need anything fixed and fixed right this is the place to go.

They were great and fast. Helped me jump my vehicle 6 times to get it here and then stayed late to fix. I highly recommend!

Great Job.

Thank you for taking care of my breaks and providing excellent service on another problem. A fluid check was done as part of the break replacement. The technician found the oil was very low and not only filled it up but researched the problem, found my specific vehicle may be susceptible to this issue and printed documentation from the car manufacture explaining the issue. This is better service than I have received from the dealer, whom I have also spoken to about the same problem. Thank you!

I like your service and am glad that I finally found someplace to take my truck, and it gets fixed right. Your people our very nice and try to answer all my questions when I call. The only thing that bothered me was the extra 16,405 extra miles that was on my odometer when my dashboard was replaced. I spoke to Jarrod and he said your tech's said it shouldn't make a difference. You are all great. Thank you very much for being there for me and my daughter. Thank you again. Have a good day. Bette