FALCONER AUTO REPAIR

Thank you to the wonderful team at I-86. I can't say enough to tell you how grateful and impressed I am by the terrific service you all provided for my PleasureWay/Sprinter van camper. I was in the area from Florida and had the "check engine" light come on. I was able to get only diagnostics done locally because most local garages did not have a building high enough to raise the van on a lift. When a gentleman at a Dewittville church mentioned that his neighbor was very pleased with the service on his Sprinter at I-86, I could hardly wait until Monday to call and make an appointment. The problem turned out to be quite complex and the cause was very difficult to locate, but the very dedicated technician refused to give up and eventually located three damaged wires in a very remote location. The damage evidently went undetected by a mediocre Chrysler service center in Florida after the vehicle had been devoured by squirrels in June of 2017 and was in that shop for 11 weeks. The Service Advisers (Roger and Patty) at I-86 maintained at least daily contact with me to keep me informed about the status of the vehicle. I have not experienced such excellent, personal and friendly customer service in a long, long time. Thanks to all the folks there who work together to make I-86 very special.

I appreciate the timely manner in which you worked on my car. First time when I didn't have an appointment and second time to get things right. Most important you were honest to correct the second time as a loose bolt not something new costing more money. Thank you.

They did a great job with my car! Definitely would recommend I-86 Truck Repair & Auto Service

You guys take such good care of us. Thank you and see you soon.

Just the work I needed very good job . I will be back

I've been going to I-86 for over 3 years and have ALWAYS been treated fairly and with excellent service. Friendly, knowledgeable people, that truly want you to have a good experience! Nate and Rhonda should be proud of their staff!!

Although motorhomes are not the most common vehicles they work on, we were hoping they would give ours a little extra attention after they changed our tailpipe and we burned up our $240 stone shield because the exhaust was directed straight into it. They also rotated our tires and we were unable to check or add air because we could not access the stems because of their position...but, alas, we returned for a third time because they are very very nice and because they are close to home... and we want it to work! This time our coach was there for them to fix/ reclock the wheels so that we could reach the stems, check the dash AC, and check the rear levelers... We thought one day's work (and our batteries will maintain the refrigerator for 36 hours). It was there for several days (over a weekend) and when we went to pick it up (so that we could take it to the manufacturer in AL for the levelers and AC work) it was parked in the sun (92 degrees inside) and not plugged in... we lost about $100 worth of food in the freezer and we are still working on the odor! We had ask them to be sure it was plugged in:( So, although I like them very much, I can't recommend them for motorhome service other than oil changes and inspections. We are traveling to Alabama (and diesel is expensive at 9 mpg) for the leveler and AC repair because it will cost less than for them to do it.

Always friendly staff. Everything is explained in detail.

My total time for an inspection was 1 hour. The staff is friendly and professional which makes for a pleasant experience. Keep doing what you do!

Very happy with the quality of work and customer service.