FALCONER AUTO REPAIR

We find that a lot of Falconer drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Falconer automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.It's all about the communication. It's a little harder when you're trying to find the right ... read more

If you've ever been in a vehicle accident around Falconer, New York, even a minor one, you know how upsetting it can be. It's hard to think straight and know what to do.Let's review what you should do in case of an accident in Falconer, New York:When an accident occurs, you should always stop. Leaving the scene of an accident is considered a crime in New York, even if it's not your fault. And hit-and-run penalties are fairly severe, possibly resulting in steep fines, loss of your driver's license or even jail time in our local Falconer lockup.Most places, including New York, require that you try to help someone who is injured by calling for help or performing first aid if you are able.Warn other Falconer motorists by putting out flares, using your flashers or lifting your hood.Call 911 as soon as possible. Tell the operator if medical or fire help is needed.Always file a police report. It ... read more

Today's I-86 Truck Repair & Auto Service post focuses on using coolant. If you pour in the wrong kind, it won't protect the cooling system and may even void the warranty. Check your vehicle owner's manual. Of course, your I-86 Truck Repair & Auto Service service advisor will know the proper coolant for your vehicle.Brake fluid is confusing for some Falconer drivers. Back when we opened I-86 Truck Repair & Auto Service, most vehicles used Dot 3 brake fluid. Now we have Dot 4 and Dot 5. Some Falconer residents mistakenly think the higher numbers are an upgrade. You know, if 3 is good then 4 must be better. That's not how it works. They are different formulations to meet the demands of differences in brake systems. Only one of them is designed for your vehicle.Ditto for transmission fluid. For decades there were two basic types of tranny fluid used at I-86 Truck Repair & Auto Service: friction modified or not. With the tremendous engineering advances in vehicle automatic transmissi ... read more